Privacy Policy
Last updated: March 2026
1. Introduction
BetBible Pty Ltd ABN [to be inserted] ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use BetBible ("the Service"), in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
Information you provide:
- Name and email address (during registration)
- Payment information (processed securely by Stripe — we do not store card details)
- Referral code usage
- Betting preferences (bookmaker selections, default stake, odds format)
Information collected automatically:
- Device information (browser type, operating system)
- Usage data (pages visited, features used, interaction patterns)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process subscriptions and payments
- Send transactional emails (welcome, billing, trial reminders)
- Personalise your experience (bookmaker preferences, odds format)
- Manage the referral program
- Analyse usage patterns to improve features
- Detect and prevent fraud or misuse
- Comply with legal obligations
4. Third-Party Services
We share information with the following third-party service providers, strictly for the purposes described:
- Stripe — Payment processing. Subject to Stripe's privacy policy.
- Supabase — Database and authentication. Data stored in Australia/US regions.
- Vercel — Application hosting.
- Resend — Transactional email delivery.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Storage & Security
Your data is stored on secure servers provided by Supabase. We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest. While we strive to protect your information, no method of electronic storage is 100% secure.
Payment information is handled exclusively by Stripe and is never stored on our servers. Stripe is PCI DSS Level 1 certified.
6. Cookies
We use essential cookies required for authentication and maintaining your session. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect Service functionality.
7. Your Rights
Under the Australian Privacy Act, you have the right to:
- Access — Request a copy of the personal information we hold about you
- Correction — Request correction of inaccurate or outdated information
- Deletion — Request deletion of your personal information (subject to legal retention requirements)
- Complaint — Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, contact us at hello@betbible.com.au. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal information within 90 days, except where we are required to retain data for legal, tax, or audit purposes.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from someone under 18, we will delete it promptly.
10. International Data Transfers
Some of our service providers may store data outside Australia (primarily in the United States). Where data is transferred internationally, we ensure appropriate safeguards are in place consistent with Australian Privacy Principles.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The "Last updated" date at the top of this page indicates when the policy was last revised.
12. Contact Us
For privacy-related questions, concerns, or to exercise your rights, contact us at:
BetBible Pty Ltd
Email: hello@betbible.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.